Terms & Conditions
Welcome to FM Store. By accessing or purchasing from our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using this website, browsing products, creating an account, or placing an order, you agree to be legally bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with any part of these terms, please discontinue use of our website.
2. About FM Store
FM Store is an online retail platform offering:
- Mobiles (New & Pre-Owned)
- Mobile Accessories
- Screen Protectors & Glasses
- Mobile Cases
- Men’s Fashion
- Watches
- Shoes
- Head Caps
- Future collections under FM Originals
We aim to provide genuine products, best prices, trusted service, and smooth shopping experience.
3. Product Information
We strive to provide accurate product descriptions, pricing, colors, images, and specifications.
However:
- Slight color variations may occur due to screen settings
- Product packaging may vary from images shown
- Availability may change without prior notice
- Prices are subject to change at any time
FM Store reserves the right to correct pricing or listing errors.
4. Orders & Payments
By placing an order:
- You confirm that all provided details are accurate
- Payment must be completed before order processing
- Orders may be cancelled if fraud or suspicious activity is detected
- FM Store reserves the right to refuse or cancel any order
Accepted payment methods may include:
- UPI
- Credit / Debit Cards
- Net Banking
- Wallet Payments
- Cash on Delivery (if available)
5. Shipping & Delivery
- Delivery timelines vary depending on product and location
- Unexpected delays due to courier, weather, strikes, or logistics may occur
- Customers must provide correct shipping details
- FM Store is not responsible for delays caused by incorrect address submission
6. Returns & Refunds
Returns are accepted only under eligible conditions such as:
- Damaged product
- Wrong product delivered
- Defective item
- Missing accessories/components
Products must be unused and returned in original packaging.
Refund timelines may vary depending on payment method and bank processing.
7. Pre-Owned Products
For pre-owned mobiles:
- Device condition will be clearly mentioned
- Products are quality checked before dispatch
- Minor cosmetic wear may exist
- Battery performance may vary from new devices
- Warranty (if any) will be mentioned on product page
8. User Accounts
Users are responsible for:
- Maintaining account confidentiality
- Protecting login credentials
- Activities conducted under their account
FM Store is not liable for unauthorized account usage caused by negligence.
9. Prohibited Use
You may not use our website for:
- Fraudulent transactions
- Misuse of offers/coupons
- Uploading harmful code or malware
- Attempting unauthorized access
- Violating laws/regulations
Violation may result in account suspension.
10. Intellectual Property
All content including:
- Logo
- Branding
- Product images
- Graphics
- Website design
- Text content
belongs to FM Store and may not be copied or reproduced without permission.
11. Limitation of Liability
FM Store shall not be liable for:
- Indirect losses
- Delay in delivery by third parties
- Temporary website downtime
- Technical issues outside our control
- Product misuse by customers
12. Privacy
Your personal information is handled according to our Privacy Policy.
We do not sell customer data to third parties.
13. Changes to Terms
FM Store reserves the right to update these Terms & Conditions at any time without prior notice.
Continued use of the website means acceptance of updated terms.
14. Contact Information
FM Store
📍 Eturnagaram, Mulugu, Telangana, India
📞 +91 8463949455 / 7382480359 / 8985792880 / 9121782046
📧 fmstoreonly1@gmail.com
📱 WhatsApp: +91 8463949455