Privacy Policy
At FM Store, protecting your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, or make a purchase.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- Payment Information (processed securely through payment gateways)
Account Information
- Username
- Password (encrypted and securely stored)
- Order history
- Wishlist / saved products
Technical Information
- IP Address
- Device information
- Browser type
- Operating system
- Website usage behavior
- Cookies and session data
2. How We Use Your Information
We use collected information to:
- Process orders
- Deliver products
- Provide customer support
- Send order confirmations and updates
- Improve website experience
- Personalize product recommendations
- Prevent fraud and suspicious activity
- Send promotional offers (only if opted in)
3. Payment Security
FM Store does not directly store sensitive card or banking information.
Payments are securely processed through trusted payment gateway providers using encrypted payment systems.
4. Cookies Policy
We use cookies to:
- Remember login sessions
- Save cart information
- Improve website speed and performance
- Analyze customer behavior
- Personalize shopping experience
You can disable cookies in browser settings, but some website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal data.
Information may only be shared with:
- Delivery partners / courier companies
- Payment gateway providers
- Technology service providers
- Legal authorities (when required by law)
Only necessary information is shared.
6. Data Security
We use industry-standard security practices including:
- SSL encrypted connection
- Secure payment gateways
- Protected admin access
- Firewall protection
- Malware monitoring
- Regular security updates
While we strive for full security, no online platform is 100% risk-free.
7. Marketing Communication
If you subscribe:
You may receive:
- Product updates
- Discounts & offers
- New arrivals
- Promotional campaigns
You can unsubscribe anytime.
8. User Rights
You may request to:
- Access your data
- Correct inaccurate information
- Delete your account
- Remove marketing subscription
- Request account closure
Requests may be made through customer support.
9. Third-Party Links
Our website may contain links to:
- YouTube
- Payment services
We are not responsible for third-party privacy practices.
10. Children’s Privacy
FM Store does not knowingly collect personal data from children under 13 years without parental consent.
11. Policy Updates
We may update this Privacy Policy from time to time.
Changes become effective once posted on this page.
12. Contact Us
FM Store
📍 Eturnagaram, Mulugu, Telangana, India
📞 +91 8463949455 / 7382480359 / 8985792880 / 9121782046
📧 fmstoreonly1@gmail.com
📱 WhatsApp: +91 8463949455